Welcome to the "Frequently Asked Questions" page. Here you will find answers to the most commonly asked questions of HMEPS. This section is updated on a regular basis, so if you do not see a question and answer that pertains to you, please return at a later date.

Questions below are grouped into three categories: General Questions, Benefits Related Questions and Retiree Related Questions. Please scroll down to view all the questions.

General Questions

How do I contact HMEPS? Where is HMEPS located?

Is there a guide that tells me what I should be doing over the years before I retire?

When will my pension check be mailed or directly deposited into my account?

What if my pension check is not delivered, or is lost, stolen, or destroyed?

How do I sign up for Direct Deposit?

Who is on the HMEPS Board of Trustees?

HMEPS investments - what are the latest values?

Health insurance - how do I get more information?

Can I give someone the power of attorney to manage my retirement affairs?

Benefits Related Questions

Is there a list of the pension plan changes that were instituted under the 2004 Meet and Confer agreement?

What can I do to ensure HMEPS has the information I need to process my benefit requests?

If I separate from service how do I get a refund of my employee contributions?

Retiree-Related Questions

I am interested in meeting fellow HMEPS retirees - is there any way I can meet other HMEPS retirees?

About retirees who are considering closing their checking accounts

Are retirement benefits taxed?