Frequently Asked Questions

Q: How do I contact HMEPS? Where is HMEPS located?

A: You can call HMEPS at 713-595-0100 (or out of area at 800-858-1450). You may also visit the HMEPS office at 1111 Bagby, Suite 2450, during regular business hours, Monday through Friday, 8:00 a.m. to 5:00 p.m. If you wish to visit the HMEPS office to discuss a matter in person, please make an appointment in advance so that your meeting can proceed timely and efficiently. A map of HMEPS's location appears below. Parking is available in the Heritage Plaza parking garage across the street from the building where HMEPS is located. Additional parking is also available at surface lots on Bagby, in the Allen Center garage facility, and the Brazos Street garage facility.